Hi-Care - mental health information system for Highland
A project to develop a shared multi-agency mental health information system for the Highlands of Scotland. The project was prompted by a highly-publicised attack by a mental health patient, prompting the need for a review of how the various agencies in mental health care manage their access to information. The project started with a systematic review of how the various agencies work together, their procedures and practices for care recording, and their approach to information sharing. The study highlighted serious gaps in the availability of information - information that existed but which was not necessarily available when required. As a result of the study, a design for a shared mental health information system was developed, which would enable all the agencies involved in mental health care to have access to relevant information on the cases they were working with.
The resultant system, Hi-Care, was developed in Lotus Notes, in order to provide the very high degree of
security needed for the project, and to ensure that information access was controlled down to a data field level. The system became the key system used by the professional workers, with automated links to feed the relevant existing social work
and health information systems.
The Hi-Care system was evaluated by the NHS (Scotland), and was noted as a particularly successful approach to a difficult and complex problem.
Contract value: £25,000 - £50,000
Completed: 1998 Publication: Report by NHS; operational mental health information system Other relevant projects:
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